Rating Rules
SHEIN has a comprehensive product rating system that evaluates products based on shipping, product quality, user satisfaction, and more.
1. What do the stars mean?
The total score is 5.
A score of 4-5 indicates that most users are satisfied with the products they purchased.
A score of 1-3 indicates that most users feel there is still room for improvement.
Every rating you give is very important to us. We do not hide low ratings, ensuring that ratings are authentic. We are committed to providing you with better products and a better shopping experience.
2. How is the rating level calculated?
3. How is each rating level calculated?
For some items, we provide multiple rating attributes to help you understand the product more conveniently and accurately. You can rate products on quality, breathability, softness, ease of use, and more; we will calculate the average score from all users, with a total score of 5.
FAQ
1. Why do some products not have a rating level?
New products may not have a rating level after launch. Products will only receive a rating level after receiving reviews from real users.
You can purchase the item and write your objective review.
2. Why are the rating level attributes limited for some items?
Some items have specific category attributes that can be reflected in objective ratings; of course, you can check reviews for useful purchasing tips.