We would like to update you regarding your application to delete your personal data. Our records indicate that you still have pending orders and/or e-wallet balance. We will need an additional 30 days to deliver any pending orders before we complete processing your deletion request, and to give you more time to retrieve any remaining e-wallet balance. Any outstanding pending orders and any unretrieved e-wallet credits within the next 30 days will be cancelled at that time, and we will proceed to complete your deletion request in accordance with applicable laws.

If you have any questions, please refer to the SHEIN Privacy Policy [here] or contact us at privacy@sheingroup.com.